Local operations leadership for Edmond founders who are still the answer to every question in their business and are ready to stop being.
Edmond has grown into one of Oklahoma's strongest small business markets. Professional services, construction, healthcare, retail, and family businesses of every kind. What a lot of these businesses share is an operational gap: the founder is still managing everything, there are no real systems, and the business cannot scale because one person is the bottleneck. A fractional COO fixes that.
Documenting and standardizing the core workflows your team needs to execute consistently, with or without the owner in the room.
Meeting cadences, clear ownership, and performance frameworks that create real accountability across your Edmond team.
The 5 to 10 numbers that tell you how your business is actually running before problems become crises.
Systematic oversight of the contractors, vendors, and service providers your business depends on.
Building the operational infrastructure so the business runs without the founder in every decision, which is the prerequisite for growth or exit.
Frameworks for finding the right people and getting them productive faster than your current process allows.
Every decision, every problem, every question routes through you. The business runs on your energy, not on systems. That is the ceiling you are hitting.
Revenue is up but everything feels harder. More customers means more problems. More employees means more management. Something is structurally wrong.
People are busy but results are inconsistent. There is no clear ownership. Meetings go in circles. The same problems keep coming back. These are systems problems, not people problems.
Whether for a vacation, a health issue, or just sanity, you should be able to be away from the business without everything stopping. Right now you cannot.
A business that runs without the owner is worth significantly more than one that does not. Building operational independence is exit prep whether or not you have a buyer.
Scissortail Fractional is based in Edmond. Tyler Dickson is connected in the Edmond Chamber community and knows the local business environment firsthand.
It varies by engagement, but typically involves working sessions with you and your team, process documentation, fixing specific operational problems, and being available for decisions as they come up. It is active and embedded, not a monthly advisory call.
An operations manager executes within defined parameters. A fractional COO brings senior leadership experience, builds the systems and structure, and helps you figure out what the role should look like before you hire it full time. Many engagements end with the client ready to make a permanent hire.
No. Operational and systems work is done in collaboration with your team regardless of where your customers are located. The geography of your customer base does not change the engagement.
Operational engagements typically run 6 to 12 months because changing how a business operates takes time. We start with a defined scope and revisit it regularly. Nothing is open-ended.
Because Scissortail Fractional is actually here. Tyler Dickson lives in Edmond, is connected in the local business community, and understands the market. You are not getting a national firm with a local phone number.
No pitch. No deck. A straight conversation about your Edmond business and whether Scissortail is the right fit to help.
The hub page for fractional COO services across Oklahoma including all city pages and related resources.
Financial leadership for Edmond businesses, from the same locally-based firm.
COO services for businesses based in OKC proper.
Operational review and improvement for businesses that need a diagnostic before committing to a longer engagement.
Advisory for family-owned Edmond businesses navigating transitions, succession, and multigenerational planning.
General business consulting services for Edmond-area companies.